Debbie the Data Entry Manager

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Managing the daily flow of gifts, correspondence and receipts, Debbie used to feel overwhelmed doing everything herself. Her organization has agreed to hire more staff for her, but now she needs to figure out how to have multiple staff all work together in a coordinated manner.

When Debbie started to use donor.com, she first tried to do things her old way, then slowly came to realize that donor.com's daily processes are based on the best practices of many large non-profits and are optimized for efficiency. Once Debbie made the paradigm shift, her department's throughput jumped dramatically. In her second year of using donor.com, Debbie's department acquired a remittance scanning and processing system that integrated directly into donor.com, allowing them to process her organization's growing income with fewer staff. This freed up some of her staff to focus more on donor needs, and less on the mechanics of the daily process.

Debbie also knows that if she gets stuck in the middle of the day, she can call donor.com support and reach a person who is as interested in her organization's success as she is. The donor.com support team provide her with fast, knowledgeable expertise on whatever issue she has.