Stan the CIO

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Stan has researched other solutions and knows that some of the software only runs on Windows, but he has users on Mac and some of his IT guys are using Linux more and more. Also, in some of his research, he has seen some of the competitor's software disrupted because of corporate buy outs - Stan likes that donor.com either owns and controls all of its own software or uses industry standard open source solutions that can't be taken over by Wall Street.

Stan also knows how hard it would be for their organization to achieve PCI compliance if they were to run the software in house - having donor.com host the solution reduces the number of security issues that Stan has to address internally. Stan also knows that he just doesn't have the staff in-house to monitor and respond to the demands of a 24x7 environment. Knowing that donor.com will not only resolve issues immediately, but also provide a clear report of what the issue was, how it was solved, and how it will be prevented in the future gives Stan confidence in donor.com's internal policies and procedures.