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Stacy has run the numbers, and knows that for their organization to
build and host all of these tools themselves would be far more
expensive than the monthly fee from donor.com. donor.com's monthly billing helped her manage cashflow and avoid the pain of a large up front cost some of the other solutions had quoted. Stacy was even able to get a discount by signing a longer term contract.She appreciates that donor.com keeps a detailed audit trail of all of their support activity that can be discussed if there are ever disagreements over billing. While at first surprised by the level of detail, she soon realized that donor.com was being accountable and transparent with not just the hard costs, but also with the soft costs that so many other solutions would not readily disclose. The donor.com ticket system would even allow her to track costs back to her organization's internal departments. The support contract allowed Stacy to right-size the contract each year, to better suit their needs. Stacy already went through a process to choose and implement an accounting system, so she was glad to hear that using donor.com for fundraising wouldn't force her to change accounting systems. donor.com would export summarized General Ledger transactions in whatever format she requested for import into her accounting system. |